Design thinking has a more permanent and purposeful meaning. Not only is this thought process useful in solving visual design problems; it’s now used as a way to foster innovation throughout an entire company. It’s a bold new calling card for creative thinkers and is valued as a framework for finding solutions. Design thinking is an effective tool for creating interactions and developing a responsive, flexible organizational culture, according to “Design Thinking Comes of Age” in the Harvard Business Review.
Companies such as PepsiCo have created chief design officer roles to promote design thinking throughout their organizations. At Pepsi, Mauro Porcini, senior vice president and chief design officer, is responsible for leading innovation through design. 3M, Apple, Procter & Gamble, Starbucks, Under Armour, and most recently automaker Daimler, also value the importance of this role. These top companies are integrating design into their business creation processes and inspiring innovation.
My oldest son, a recent Virginia Tech graduate, double majored in electrical engineering and psychology. I didn’t get it at the time, but now I understand why and how studying the human mind and its behavioral functions complement his engineering degree. While interning at Intel, he learned that simplifying complex gaming functionality for wireless TV could improve and provide meaningful experiences for end users.
Design thinking is less about aesthetics, but more about using consumer empathy and principles of design to influence the way people work, live, behave or feel. It requires freedom of thought on all levels. Conceptualization, prototyping, execution and delivery of an idea involve fresh thinking, cultural change and organizational acceptance. I am convinced that by implementing this process, design thinking will thrive in more industries, therefore bringing about a revolution in creativity that will fuel growth and originality.
— By Jerald Council, Founder of Councilmag.com and current creative director at Studio Gannett.